Uttar pradesh Gramin Bank recognizes your need for privacy and security as you visit our website. By maintaining our commitment to your privacy, we at Uttar pradesh Gramin Bank will ensure that we respect the inherent trust that you place in us.
Privacy Notice
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.
This notice applies to all information collected from or submitted to the BANK website.
In this document the following words and phrases have the meaning set opposite them unless the context indicates otherwise:
BANK refers to
Uttar pradesh Gramin Bank, its successors and assigns, a body
corporate constituted in India under subsection (1) of section
23 A of the Regional Rural Bank Act, 1976 (21 of 1976) and
having its Head Office at Prathama Bhavan, Ram Ganga Vihar Phase
2, Moradabad, Uttar Pradesh-244001.
WEBSITE means
website of the Bank with URL: https://netbanking.pupgb.in
USER refers to
a customer of the BANK authorised to use Internet Banking
Services by using or accessing Internet.
PERSONAL
INFORMATION refers to the information about the USER obtained in
connection with the Internet Banking Service.
PRIVACY
POLICY refers to privacy commitment of the BANK via-a-vis its
Internet Banking Services as specified in this document.
All
users who visit the website https://netbanking.pupgb.in and
provide information to the BANK online are covered under this
Policy.
Information Covered by This Policy
This
Policy seeks to cover personal information of the Users provided
to BANK online as also any information collected by the bank
server from the users browser.
BANK respects the privacy and security of its users. Our goal is to provide you with banking services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your visits to understand what differentiates you from each of our millions of other users.
The personal information you provide to us when using our website will be kept confidential and used to support your customer relationship with BANK. It also may be used to notify you of special offers, updated information and new products and services from the BANK.
Children below the age of 18 years are not eligible to become members or use any of the online services offered by BANK. We request that children below the age of 18 years not to submit any personal information to us.
We do not use cookies on our web site. A cookie is a data file that certain Web sites write to your computer's hard drive when you visit such sites. A cookie file can contain information such as a user identification code that the site uses to track the pages you have visited and use the information commercially.
BANK will limit the collection and use of user information only on a need-to-know basis to deliver better products and/or service to the users.
Why We Collect Information?
BANK collects your personal information to carry out and administer its services to you. Without such information the Bank may be unable to establish or continue banking facilities or provide banking services over Internet.
The Information we collect helps us in meeting the disclosure requirements of any law binding on the Bank or any of its branches and further to fulfill any other purposes relating thereto.
BANK endeavors to safeguard and ensure the security of the information provided by the Customer.
BANK does track certain information about the visits to our website. We compile statistics that show the numbers and frequency of users to our website and its individual pages. These aggregated statistics are used internally to improve the web site content and services in general.
We will communicate with users via email or other online/offline delivery devices only if the customer agrees to receive those communications. Customers, who believe that they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove that customer’s name from our mailing lists.
BANK adopts strict standards of security and confidentiality in maintaining personal information of users. We permit only authorized employees or individuals, who have been trained in proper handling of user information, to have access to your information.
BANK endeavours to safeguard and ensure the security of the information provided by the user. Information provided by you on BANK’s web site is encrypted or scrambled in order to secure information. BANK uses 128-bit encryption, for the transmission of the information, which is currently the permitted level of encryption in India. When the information provided by the users is not transmitted through this encryption, the users' system (if configured accordingly) will display an appropriate message ensuring the best level of secrecy for the users' information. When a user provides sensitive information such as user ids, passwords etc, it will be automatically converted into codes before being securely dispatched over the Internet.
You are requested to cooperate with BANK in order to ensure the security of the personal information, and it is recommended that the you should follow the security procedures/ guidelines/tips available of BANK’s website from time-to-time. Further, you are advised that you should choose your passwords carefully such that no unauthorized access is made by a third party. You must choose a password which shall be at least 6 characters long and shall consist of a mix of alphabets, numbers and special characters, like !, @, #, $ etc., which must not relate to any readily accessible personal data such as your name, address, telephone number, vehicle number, driver licence etc. or easily guessable combination of letters and / or numbers commit the user-id and password to memory and not record them in a written or electronic form not let any unauthorised person have access to his computer or leave the computer unattended while using Internet Banking Services. If you think your User ID and/or password has been disclosed or compromised to a third party, is lost or stolen and unauthorized transactions may have been conducted, you are responsible to inform us immediately.
BANK will take all appropriate steps to keep your personal information confidential. The steps include: only work related limited access to user information databases, communicating this policy statement to all BANK employees and/or individuals engaged in management and operations of Internet Banking Service(s) and establishing and enforcing strict disciplinary processes for violating this statement.
BANK use firewalls, Intrusion prevention system (IPS) and routers to create a "doorway" between the Internet and our internal computer network. This doorway restricts access to our internal computer network. Data transmissions that are sent through our firewall and routers to our internal computer network are subject to verification by the firewalls and routers. We are able, thus, to control the data transmissions that gain access to our internal computer network.
Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards.
The privacy and protection of your personal information is vitally important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information, we at BANK cannot ensure or warrant the security of any information you transmit to us. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.
BANK will not willfully disclose any personal information about its users to any third party without first receiving that user’s consent. BANK may disclose personal information when we believe in good faith that the law requires it or to protect the rights, property or interests of BANK.
BANK is strongly committed to protecting the privacy of its users and has taken all necessary and reasonable measures to protect the confidentiality of the user’s personal information and its transmission through the Internet or world wide web and it shall not be held liable for disclosure of the confidential information when in accordance with this Privacy Policy or in terms of the agreements, if any, with the users.
BANK pledges its intention fully to meet and comply with the requirements of applicable data protection / privacy laws and guidelines in India.
With Whom We may Share Information
Information held by the Bank relating to a customer will be kept confidential but the Bank may provide or share such information in following cases and/or circumstances:
The customer hereby grants his consent to the BANK to use, disclosure or sharing of this aforesaid information at the discretion of the BANK and shall not hold BANK liable for such use, disclosure or sharing of information.
Third Party Websites
Please
note that this Privacy Statement does not extend to third party
sites linked to this website.
How
to Contact BANK?
If you have
any questions about this Privacy Statement you can send us an
email at: ibshelpdesk@prathamaupbank.com or contact us at the
following address:
Information Technology Division
Uttar pradesh Gramin Bank
Head Office Ram Ganga Vihar
Phase 2, Moradabad
Uttar Pradesh 244001, India
How We Handle E-mail?
If, however,
you choose to contact us via e-mail, please keep in mind that
your e-mail address, and any other information your e-mail
header shows about you, such as your name or organization, will
be revealed to us in the e-mail. We commit, however, that when
you communicate with us via e-mail, we will use that information
only to respond to the inquiry and provide accurate information
to any questions. Your e-mail address will not be sold, nor will
it be shared with any third parties. We request you not to send
your personal as well as account details or information via
e-mail.
Amendments
Privacy policy is subject to change periodically. BANK reserves the right to modify sections of this Privacy Statement at any time. Please check this statement from time to time for any changes.